Not all computer repair companies are created equal. Backup Your Data. Keep Your Software Keys. Make Your Device Easy to Access. Keep Detailed Notes. Look for a tool that harbors all the repair and utility features you may need now or in the future to fix your PC. Four general types of maintenance philosophies can be identified, namely corrective, preventive, risk-based and condition-based maintenance. Organize cords.
Update your operating system. Unplug to avoid overcharging. Purge your system of junk files and programs. Run regular antivirus scans. Clean the keyboard and case.
Update your passwords. The steps are: identify the problem, establish a theory of probable cause, test the theory, establish a plan including any effects of the plan , implement the plan, verify full system functionality, and—as a final step—document everything.
The troubleshooting process steps are as follows: Identify the problem. Establish a theory of probable cause. Test the theory to determine the cause. Establish a plan of action to resolve the problem and implement the solution. Verify full system functionality and, if applicable, implement preventive measures. You can easily diagnose software issue by pressing and holding F8 when the computer is starting.
This allows you to log into the computer in safe mode. Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again.
Troubleshooting is needed to identify the symptoms. Here are the five things you need to consider before taking your computer in for repair. Be selective with whom you entrust your device. Make sure you have a data backup. Remove any personal data before repair, or make sure it is encrypted. Keep your software keys.
Make it as easy as possible to access your device. Obviously the answer is big NO. It is always better to send your laptop or PC to a trusted and certified repair center. A bad intentioned repair person can install spying tools or install malware software and can even find out your private information.
Image credit: Ashampoo Glary Utilities: Best free repair software. Image credit: Glary System Ninja: Best for clearing junk files. WinZip System Tools: Easiest to use. Continue holding the Shift key, then click Restart. From here, click Advanced options. The Startup Repair tool repairs Windows 7 by replacing important operating system files that might be damaged or missing.
This means you'll make a list of things that could be causing the problem and then test them out one by one to eliminate them. Once you've identified the source of your computer issue, it will be easier to find a solution. Let's say you're trying to print out invitations for a birthday party, but the printer won't print. You have some ideas about what could be causing this, so you go through them one by one to see if you can eliminate any possible causes.
First, you check the printer to see that it's turned on and plugged in to the surge protector. It is, so that's not the issue. Next, you check to make sure the printer's ink cartridge still has ink and that there is paper loaded in the paper tray.
Things look good in both cases, so you know the issue has nothing to do with ink or paper. Now you want to make sure the printer and computer are communicating correctly. If you recently downloaded an update to your operating system , it might interfere with the printer. But you know there haven't been any recent updates and the printer was working yesterday, so you'll have to look elsewhere.
You check the printer's USB cord and find that it's not plugged in. You must have unplugged it accidentally when you plugged something else into the computer earlier. Once you plug in the USB cord, the printer starts working again.
It looks like this printer issue is solved! This is just one example of an issue you might encounter while using a computer. In the rest of this lesson, we'll talk about other common computer problems and some ways to solve them. Most of the time, problems can be fixed using simple troubleshooting techniques, like closing and reopening the program. It's important to try these simple solutions before resorting to more extreme measures. If the problem still isn't fixed, you can try other troubleshooting techniques.
Sometimes an application may become stuck, or frozen.
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